Privacy Policy
Welcome to Valor Creative. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase from our store.
By accessing or using our services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last Updated” date, and additional notice will be provided where required by applicable law.
How We Collect and Use Personal Information
To deliver and improve our services, we collect personal information from various sources. The type of information collected depends on how you interact with our website.
Information You Provide Directly
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Contact details (name, billing and shipping address, phone number, email address)
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Order details (purchase history, payment confirmation, delivery information)
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Account information (username, password, and security details)
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Shopping activity (items viewed, added to cart, or saved to wishlist)
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Customer support communications
Information Collected Automatically (Cookies & Usage Data)
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Device and browser information
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IP address
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Usage data related to how you access and interact with our website
Information from Third Parties
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Service providers and vendors who assist in operating our business
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Payment processors for secure payment handling and fraud prevention
How We Use Your Personal Information
We use your personal information for the following purposes:
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Order Fulfillment & Services: Processing payments, managing orders, arranging shipping, and handling returns or exchanges
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Account Management: Creating, maintaining, and securing user accounts
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Marketing & Advertising: Sending promotional messages and tailoring content based on your preferences (where permitted)
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Security & Fraud Prevention: Detecting and preventing fraudulent or unauthorized activities
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Customer Support & Communication: Responding to inquiries and improving our services
Cookies
We use cookies and similar technologies to enhance website functionality, improve user experience, analyze traffic, and support marketing efforts. You may manage or disable cookies through your browser settings, though some features of the website may not function properly as a result.
Disclosure of Personal Information
We may share your personal information with third parties when necessary for legitimate business purposes, including:
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Service providers and partners who assist with payment processing, shipping, marketing, and analytics
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Affiliates or business partners
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Legal or regulatory authorities, when required by law
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In connection with a business transfer, merger, or acquisition
Categories of Information Disclosed
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Identifiers (contact and account information)
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Commercial information (order history and shopping activity)
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Internet or network activity data
Data Security & Retention
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no system is completely secure. We retain personal information only for as long as necessary to fulfill business purposes, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information
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Request data portability
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Withdraw consent or opt out of marketing communications
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Object to certain processing activities
To exercise your rights, please contact us using the information below.
Complaints
If you have concerns about how we handle your personal information, please contact us first so we can address your concern. You may also have the right to file a complaint with your local data protection authority.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:
Thank you for trusting Valor Creative.