REFUND POLICY

Thank you for shopping with Valor Creative. Your satisfaction is important to us. We offer a 30-day return policy to ensure you are confident and happy with your purchase.

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Eligibility for Returns

To qualify for a return, the following conditions must be met:

• The item must be returned in the same condition as received

• The item must be unused, unworn, with all original tags attached

• The item must be in its original packaging

• Proof of purchase (order confirmation or receipt) is required

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How to Initiate a Return

To request a return, please contact us at:

📧 valor.creation1@gmail.com

Returns sent without prior approval will not be accepted.

If your return request is approved, we will provide you with return instructions, including the shipping address and any necessary details on how to send your package.

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Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and arrange a replacement or refund where applicable.

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Exchanges

To ensure faster processing, we do not offer direct exchanges.
If you wish to exchange an item, please return the original item first. Once your return is approved, you may place a new order for the desired item.

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Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

• Approved refunds will be issued to your original payment method

• Refunds are processed within 10 business days after approval

• Please note that additional processing time may be required by your bank or payment provider

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at valor.creation1@gmail.com.

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We appreciate your understanding and cooperation and thank you for choosing Valor Creative.